Customer Service

Customer Service: 877-387-2722
Gate/Yard Ops: 904-696-4911
Marine Ops: 904-696-4931
Safety & Claims: 904-696-4911


Mailing Address

TraPac Jacksonville, LLC
9834 New Berlin Road
Berths 16 - 17
Jacksonville, FL 32226

Firms code: M029
Port code: 1803

Email Us

Please note our customer service email has a very heavy daily volume, resulting in potentially slow response times. Please select the topic below that  aligns with your inquiry to ensure a quicker reply.

Please DO NOT send multiple emails as this will cause further delay.